NOVASERY LLC

NOVASERY LLC is a premier destination for luxury footwear. We curate the finest collection of shoes that blend timeless elegance with contemporary design.

Our commitment to quality and craftsmanship ensures that every pair tells a story of excellence. From classic designs to modern innovations, we bring you footwear that elevates your style.

Experience the perfect fusion of comfort, durability, and sophistication with NOVASERY LLC.

NOVASERY LLC

Email: support@novasery.com

Phone: +1 (555) 123-4567

Address: 123 Luxury Avenue, Fashion District, NY 10001

Business Hours: Monday - Saturday, 10:00 AM - 8:00 PM EST

Last Updated: January 2026

Information We Collect

NOVASERY LLC collects personal information including name, email address, shipping address, and payment information when you make a purchase. We also collect browsing data to improve your shopping experience.

How We Use Your Information

We use your information to process orders, communicate about your purchases, improve our services, and send promotional materials (with your consent).

Data Security

We implement industry-standard security measures to protect your personal information. Payment data is encrypted and processed through secure payment gateways.

Third-Party Sharing

We do not sell your personal information. We only share data with trusted partners necessary for order fulfillment and payment processing.

Your Rights

You have the right to access, modify, or delete your personal information. Contact us at privacy@novasery.com for any privacy-related requests.

14-Day Return Guarantee

Return Eligibility

We offer a 14-day return policy for all footwear purchases. Items must be unworn, in original condition, with all tags and packaging intact.

How to Initiate a Return

Contact our customer service at returns@novasery.com within 14 days of receiving your order. Include your order number and reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exchanges

We offer exchanges for different sizes or colors subject to availability. Contact us to arrange an exchange.

Non-Returnable Items

Custom-made or personalized footwear cannot be returned unless defective.